FAQs
What materials do you use?
Posted by Alex Fox on
Here at HappyMe we are committed to being as eco-friendly as possible, and it is important to us that we use sustainable, recyclable materials where we can. We review this with our production partners regularly. The ink we use is eco-offset and has no hazardous substances. All the paper and card used in our journals is either Forest Stewardship Council (FSC) certified or from sustainably managed forests. The thread used to sew the binding is made from recycled water bottles. All our packaging is climate neutral and made with FSA paper and fully recyclable. Our cover is Vegan friendly and made...
What's the difference between The HappyMe Journal and The HappySelf Journal?
Posted by Alex Fox on
Good question! :-) The HappyMe Journal is the US edition of The HappySelf Journal and both are published by HappySelf Ltd a UK based company. The US is the only region we sell our journal as The HappyMe Journal. This edition is exactly the same inside and has been edited to reflect US English spellings. Funnily enough HappyMe was one of the original names we had picked for our journal back when we started work on it in 2017 so it's nice to have it out with this name after all!
Are your journals available in any shops?
Posted by Francesca Geens on
We are currently available in a small number of shops in the UK and abroad including Liberty London. If you are a retailer who is interested in stocking the journal please email hello@happymejournal.com. We are currently only stocking those with a physical retail presence.
Where is my order?
Posted by Alex Fox on
We aim to ship orders within two to three working days from our US warehouse. Shipping times can vary greatly but we your order to reach you in 3 - 10 working days. You will receive an email confirming that your order has shipped with tracking information (if applicable). If you have any questions about your order please email hello@happymejournal.com and our customer service team will be happy to help you.
What is your return and refund policy?
Posted by Francesca Geens on
Please feel free to return your journal within two weeks as long as it is unused and in a sellable condition. You will need to pay for the return postage and we strongly suggest you use a signed for option as we can't issue a refund until we receive the goods and have checked that they are in good condition. Please note that you are responsible for providing the correct shipping address. We cannot be held responsible for delayed or lost deliveries if the address provided is incorrect. If you are using PayPal, or other payment platform, please ensure that...